Welcome to Othee Home Shop (“we”, “us”, or “our”). These Terms and Conditions govern your use of our website otheehomeshop.com and all purchases made through it. By accessing our site and making purchases, you agree to these terms in full.
1. Our Philosophy
At Othee Home Shop, we combine functional elegance with transparent policies. Just as our mid-century modern furniture blends form and purpose, these terms are designed to create clarity while protecting both parties.
2. Website Use
2.1 Eligibility
You must be at least 18 years old to purchase from our site. By placing an order, you confirm you have legal capacity to enter into binding contracts.
2.2 User Responsibilities
- Provide accurate account and shipping information
- Maintain confidentiality of your login credentials
- Use the site only for lawful purposes
- Not attempt to interfere with site operations
3. Products & Services
3.1 Product Descriptions
We take care to accurately describe our mid-century modern furniture collections including coffee tables, sideboards, stools, and wall shelves. However:
- Colors may vary slightly due to monitor settings
- Dimensions are approximate
- Custom pieces may have unique variations
3.2 Availability
All items are subject to availability. We reserve the right to limit quantities and discontinue products without notice.
3.3 Custom Pieces
Wall shelves and other personalized items are made-to-order and cannot be returned unless defective (see Section 7).
4. Orders & Payment
4.1 Order Process
Your order represents an offer to purchase which we accept when we ship the item(s). We will send an order confirmation email upon receipt.
4.2 Pricing
All prices are in USD. We reserve the right to adjust prices due to material costs or currency fluctuations before accepting your order.
4.3 Payment Methods
We accept:
- Visa
- MasterCard
- JCB
- PayPal
Payment is processed at checkout. Your card will be charged when we ship your order.
4.4 Sales Tax
Applicable sales tax will be added to orders shipped within the United States.
5. Shipping & Delivery
5.1 Processing Time
We carefully prepare each item within 1-2 business days after receiving your order.
5.2 Shipping Options
- Standard Shipping ($12.95): Via DHL/FedEx, 10-15 business days after dispatch
- Free Shipping: For orders over $50 via EMS, 15-25 business days after dispatch
5.3 Delivery Areas
We ship worldwide excluding parts of Asia and remote locations. The checkout system will confirm if we can deliver to your address.
5.4 Delivery Issues
You are responsible for:
- Providing accurate delivery information
- Inspecting shipments upon arrival
- Reporting damages within 48 hours
6. Returns & Refunds
6.1 Standard Return Policy
We accept returns within 15 days of delivery for most items if:
- In original, unused condition
- All packaging is intact
- Not a custom-made piece
6.2 Return Process
- Email [email protected] within 15 days
- Include order number and reason for return
- We’ll provide return instructions
- Ship items back with provided label (US customers)
6.3 Refunds
- Processed within 5 business days of receipt
- Original shipping fees non-refundable
- International return shipping costs deducted from refund
7. Damaged or Incorrect Items
Contact us immediately at [email protected] with photos. We’ll arrange replacement or refund at no cost.
8. Intellectual Property
All content on otheehomeshop.com including designs, text, and images are our property or properly licensed. You may not:
- Reproduce any content without permission
- Use our brand name or designs for commercial purposes
- Reverse engineer any products
9. Liability Limitations
To the fullest extent permitted by law, Othee Home Shop shall not be liable for any indirect, incidental, or consequential damages arising from product use or website access.
Our total liability for any claim related to these terms shall not exceed the purchase price of the product in question.
10. Privacy
Your privacy is important to us. Please review our separate Privacy Policy for details on data collection and use.
11. Changes to Terms
We may update these terms periodically. The current version will always be posted on our website with the effective date.
12. Governing Law
These terms shall be governed by Arizona law. Any disputes shall be resolved in courts located in Tucson, Arizona.
13. Contact Us
For questions about these terms:
Othee Home Shop4210 Saint Clair Street
TUCSON, US 85701
Email: [email protected]
